Unity Wears
Policies & Procedures
1. Purpose
These Policies & Procedures outline the standards, rules, and guidelines governing the use of the Unity Wears website and services. By accessing or purchasing from our platform, customers agree to comply with these policies.
2. Code of Conduct
- Customers must provide accurate and complete information while placing orders.
- Any misuse of the website, fraudulent transactions, or false claims is strictly prohibited.
- Users must not engage in activities that may harm the reputation of Unity Wears.
- Abusive, unlawful, or harmful behavior toward customer support or the brand will not be tolerated.
3. Product Purchase Policy
- All purchases must be made directly through the official Unity Wears website or authorized sales channels.
- Product prices, discounts, and offers are determined solely by Unity Wears.
- We reserve the right to limit quantities per order where necessary.
- Products are intended for personal use and lawful resale only (where permitted).
4. Return & Refund Policy
- Products may be returned or exchanged within 7 days of delivery (terms apply).
- Items must be unused, unwashed, and returned in original packaging with tags intact.
- A valid order ID or invoice is required for all return requests.
- Refunds will be processed after inspection and approval by our quality team.
5. Payments & Billing
- We accept secure online payment methods and Cash on Delivery (if available).
- All payments must be successfully completed before order dispatch (except COD orders).
- Unity Wears is not responsible for payment gateway failures beyond our control.
6. Shipping & Delivery
- Delivery timelines may vary based on location and courier service availability.
- Customers must ensure correct shipping details to avoid delays.
- Unity Wears is not liable for delays caused by unforeseen logistical issues.
7. Intellectual Property
- All logos, designs, images, and content on this website are the property of Unity Wears.
- Unauthorized reproduction, copying, or misuse of brand assets is strictly prohibited.
8. Online Conduct
- Customers must not post false reviews, defamatory comments, or misleading information about the brand.
- Any fraudulent activity may lead to account suspension or legal action.
9. Privacy & Data Protection
- Customer data is collected solely for order processing and service improvement.
- We do not sell or share personal information with unauthorized third parties.
- All data is handled in accordance with our Privacy Policy.
10. Order Cancellation
- Orders may be cancelled before dispatch by contacting customer support.
- Unity Wears reserves the right to cancel orders due to stock unavailability, pricing errors, or suspicious activity.
11. Limitation of Liability
- Unity Wears shall not be liable for indirect, incidental, or consequential damages arising from product use.
- Our maximum liability shall not exceed the purchase value of the product.
12. Amendments
Unity Wears reserves the right to update or modify these policies at any time without prior notice. Continued use of the website implies acceptance of revised policies.
13. Declaration
By placing an order with Unity Wears, you confirm that you have read, understood, and agreed to abide by these Policies & Procedures and Terms & Conditions.
